Tuesday, August 19, 2014

App Devs Stand Up To Cancer September 4th

Every year I try to find worthwhile causes to donate a bit of money to. Recently, my dad has been diagnosed with cancer again after having beat it twice already. He's just had part of a tumor along with parts of ribs removed from his spine and he'll be starting chemotherapy and radiation once he heals from the surgery. Obviously this sucks, but he's doing well from the surgery and we're going to fight it again.

Given this, I've decided I'm going to direct some of this year's charitable giving to Stand Up 2 Cancer. Unfortunately, on my own I can only do so much. As this is something close to my heart, I was trying to think of a way to do more. Here goes:

On September 4th, 2014 I'm going to donate all of my app sales to Stand Up 2 Cancer, whatever that number ends up being. I'm also working on getting as many devs as possible to join me. It can be just 1 of your apps, all of your apps, or any combination. Every little bit helps.

I've got a website under way to promote everyone's apps that join the cause. If you'd like to join me in a great cause I just need:

1. App Name
2. 256x256 Icon
3. Link to app store
4. 1-2 sentence description
5. (Optional) Link to all apps if doing all apps

If you just want to commit 1 app that's great, if you want to do more send me up to 3 apps and then I'll also include a link to your account. I plan on adding apps to the website as they come in.

If you have any questions at all don't hesitate to contact me.

Contact email: clarky07@gmail.com

App Devs Stand Up

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Friday, August 1, 2014

Unread wasn't an indie failure, the business model was

There has been a lot of talk about indie success and failure this week, much of from Jared Sinclair's great post looking at his stats for Unread. I'd like to give my take on it.

I don't think Unread is a failure. The conclusion might be right, in that it is really hard to be an indie developer right now, but the reasoning is faulty in my opinion. It seems like mismatched expectations to me. He made $42,000 on a RSS reader app. What was the expectation? The app was featured by Apple, blogged about extensively, and did I mention it made $42,000? It's an RSS reader. They've been provided for free since the beginning of time. Why is this something that should make a million dollars?

I've made a little less than $200,000 on iPhone (and android) apps since I started my business 3 years ago. I've had over 1 million downloads, and I didn't have any free apps until last year. It hasn't been all roses, I've paid out a decent amount of money to designers, and I could easily make more than the ~60k I've been pulling in doing consulting, or getting a 9-to-5. That being said, I'd still consider my time as an indie dev a success.

I tend to work between 20-25 hours a week. I don't work for anyone but myself, I can take off for vacation or if I need to take care of sick family members whenever I want. Unfortunately my family seems to have more than our fair share of health problems so I take a lot of days off taking parents to doctors. There might be some 9-to-5's out there that are pretty understanding, but it would be hard for me to take nearly the amount of time off that I do now. All in all I'm pretty happy how things have gone.

Unread would rank as #1 in my top grossing list. My best selling app, with 3 years of sales, is at 30k. Fortunately for me, I didn't spend a year making it. It took about 2 weeks, along with updates of a week or two each year since. I've had other apps that I spent significantly longer on with less reward. The key though, is to have realistic expectations going in, and matching the effort required to the expectations. What are the expectations for a paid rss reader app? I certainly wouldn't expect it to do much better than Unread has done. You have to match effort to expectations.

The other thing to realize here is that apps continue to sell over time. If your plan is to make your entire development effort back on launch day I think you are doing it wrong. If that is your goal you should switch to consulting. The reason to make products is to continue making money on it each month after development is done (or at least reduced for maintenance and feature updates).

Personally, I would prefer that one app (or suite of apps) could support my development full time. I'd like to work towards that goal of really building a sustainable business instead of just building apps. I'm working towards that with my latest experiment of subscription IAP. That being said, I don't think rss reader is the thing I'd choose as 1 app to support a business. I just don't see it. Are there any other rss readers supporting entire business?

If Unread was one of several apps, and it was limited a bit more to take a bit less dev time, I think it could be considered a nice success. I suspect it will continue selling as Jared works on his next app, and over time it can be a part of a successful portfolio. I don't think it could ever be the only app supporting him though.

I hope if Jared reads this he doesn't take it the wrong way. I think Unread is a great app and he's done a fantastic job with it getting it featured everywhere he did. I just think all the talk about indies this week has been overblown. If want to start big sustainable businesses we need to think bigger. We need to have a plan for that ahead of time. A 1 time payment rss reader doesn't scream big business to me. If we want a nice lifestyle business, a portfolio of smaller apps can still work just fine.

So far I've gone for the portfolio of apps lifestyle business, but now I'm trying to think bigger and more long term. Patrick McKenzie (@patio11) said today many of his bootstrapping friends, including himself, derisk by making each successive business more ambitious. I think that's a good way to think about it. Try something small, get some money coming in, and then try something bigger. Here's to indies having bigger success in the future.

Tuesday, July 29, 2014

Trying Out a New iOS Monetization Strategy, First 2 Months Stats

With my latest app, Vima - GPS Run Tracker, I decided to try a new revenue model. To be fair, it's not really a new revenue model, it's just new to me. It's also not very common for mobile apps. It might be a big ask, but I made the app free with an IAP for premium features that is recurring either monthly or yearly instead of just a 1 time purchase. It is not automatically recurring, partly because that would feel dirty, and partly because it would be tough to get Apple to approve it. If a user wants the premium features, they have to click the button again each month (or year).

The reason for trying this is simple. I'm trying to build a sustainable business. Hopefully one where I can eventually hire employees etc. That is really hard to do as an indie app developer as noted by some popular recent posts here and here. I've been on my own for over 3 years now, which frankly feels like a pretty big success by itself, but it is definitely harder to succeed now that it was in the beginning. There are a lot of indie devs that are either eating ramen, or they are back at a 9-to-5. While I've been able to exceed my salary at my first job out of college, I haven't quite gotten to that next level of huge indie success. I've just made a nice lifestyle business out of it thus far.

Getting to the next level means taking some chances. I'm going to try new ideas and new monetization strategies. The first of which is the subscription model. I've spent a lot of time on this latest app, and so has my designer (freelance, but I really wish I could hire him full time). That being said, we can't continue to spend all of our time improving it and updating it unless we can convince people to pay us for that time. People have been paying subscriptions for software for a long time. I don't see why it would be unreasonable to do the same for mobile apps. Just a tiny fee each month ($0.99 in our case, or $0.50 if you pay $5.99 yearly). Users give us a little bit of money each month so we can eat and stuff, and in exchange we give them a great piece of software that solves a problem in their life.

Of course, that sounds great in theory, but how does it work in the real world where you have to convince people to part with their hard earned cash? The moment you've been waiting for, numbers and graphs! It actually has worked better than I expected. Of course, I set the expectations bar pretty low for this. It's nowhere near something that can sustain me or other employees yet, but it's a decent start for an experiment.

Downloads : 22,305

Best Day: 458

Average Day: 323

1 Month Upgrades: 245

1 Month Upgrade Profit: $171.22

1 Year Upgrades: 243

1 Year Upgrade Profit: $1021.79

Combined Upgrades: 488

Total Profit: $1193.01

Conversion rate to any paid - 2.19%


Downloads



User Sessions

This user session graph is the one that actually gets me a little bit excited. We are having pretty good retention numbers. People like the app, and they are using it consistently. Our downloads aren't where I want them to be, but they are higher than many many apps on the store. 

Our conversion to paying users is better than I expected. Everything I've read says that good numbers are between 1-5%, and only the best of the best get anything on the top end. Considering there is only 1 thing to buy, and it isn't a 1 time purchase, I think > 2% conversion is pretty good. 

Obviously 500-600 dollars a month isn't going to allow me to retire anytime soon so where do we go from here? There are lots of questions that remain to be answered. 2 months is really too small of a sample size to find out how well the recurring part of this equation is working. The conversion rate is very promising in my opinion, and there have been people re-subbing after their first month, but I haven't done the math to see how many. At this point there just aren't enough people who have hit that point to give really meaningful data. 

Frankly it won't be that meaningful until we get out 6-12 months from now. As long as we keep some percentage of new users each month the number should go up. Of course, less people run in the winter so I fully expect some of the numbers to go down, but I'm really interested to see what happens next spring/summer. Will people still be using the app in a years time? Will we have 12 months worth of users subbing, including some people re-upping on the yearly subscription? I have no idea, but I'm interested in finding out. 

The biggest key to the overall success of the app is going to be getting the download number up. I'm pretty happy with the recurring experiment so far. The conversion rates are similar to what I've seen on cheaper 1 time purchase apps. Once you convince people to pay you anything, convincing them to pay a little bit more doesn't actually seem to be that hard. The problem is getting more and more people to find the app in the first place. 

So far, we haven't put much money into promotion, just a few tiny test campaigns on Admob to get a feel for click through rates on different ads and a small Twitter promotion to try out their new targeting options. This next month we are planning on wading a little bit deeper to try and find a way to increase the downloads further. I've got a few outside of the box ideas as well as few other ad networks to try including Facebook. 

It's really hard to advertise with an ARPU of 5 cents, but you have to keep in mind that you don't necessarily have to have a measurably positive ROI for the advertising to make sense. Increasing downloads helps on so many different levels. More downloads means you get higher rankings in the search results and in the top category and overall rankings. Higher rankings means more organic downloads. More downloads means more users to share your app on social media and other offline word of mouth methods. This also creates more organic downloads. Finally, more users means more reviews, which are key to converting people once they find you in the store.

I hope I can find ways to increase my ARPU in the future. There are several possibilities for this including adding ads (currently even the free version is ad free other than promotion of the premium upgrade). Another option we've considered is adding a store to sell branded items such as clothing or car magnets. While I wouldn't expect huge conversions, every little bit helps. This would also be a method of advertising any time someone wears a shirt or puts a magnet on their car. Getting people to pay you to spread the word about your app seems like a huge win, even if not that many people ultimately do it. Also, there is certainly the hope that the ARPU will naturally rise somewhat over time as people upgrade multiple times. 

All that being said, obviously I can't be too excited about several dollars for acquiring a user. That won't be profitable ever. I'll have to find ways to get conversions for less than $0.50 before I'll consider putting more money into a certain area, and probably less than $0.25 before I'm excited about putting more money there. We'll see how that goes in the coming months, but that's for another blog post. 

Conclusion

For those jumping to the bottom to get the cliff notes version:

1. We've been able to get a ~2.19% conversion from free users to paid for either monthly or yearly access to premium features of our app. Overall I'm happy with this rate, and it compares favorably with other apps. It seems once you convince someone to pay you, it's not that hard to get them to pay slightly more.

2. We don't have enough downloads to make this sufficient to sustain 1 or more employees. Thankfully it isn't the only app in my portfolio. A handful of apps making 500-1000 dollars a month can sustain 1 person easily. That being said, I'd prefer to have a smaller number of apps making significantly more consistently. To build something more than a lifestyle business an app or suite of apps needs to be significantly more profitable. To continue providing major updates an app needs to make more than a few hundred dollars a month.

3. The next step is finding ways to raise our ARPU, and more importantly finding more users.




If you've read this far and are interested in the mobile app market you may want to check out my book on how I make money on the mobile app stores called Building an App Business.
 


Monday, June 2, 2014

Big iOS App Store Changes for Devs Coming to iOS 8

I've talked at length about the iOS App Store in the past. After the huge Chomp App Store search changes in the summer of 2012, I was one of the first people to notice and write about it. I talked about the major changes in iOS 6 when the new App Store previewed. Both of those changes were pretty negative for my business, but I quickly adapted and 2013 was my best year yet. 2014 is just slightly behind 2013, but I'm hoping that my latest app release will help close that slight gap.

WWDC started today, and with it come more major changes to the App Store. This time, I'm actually really excited about them.

Spotlight Search

Not exactly the App Store per se, but the first major positive change is that now the Spotlight search will search the store for apps you don't have, and not just apps already on your device. I'm not sure if this will have a huge impact on download numbers, but added visibility and a new window into the store can't hurt.

Permission for Family Downloads

As an update to parental controls, instead of just not letting kids download stuff, they send a notification to the parent with the option to either allow the download or not. This probably won't effect me, but it's pretty cool. 

Killed "Near Me" and added "Explore"

I always found the "Near Me" tab to be useless, and I'm glad it's getting killed. It looks like it will be a small part of the new Explore tab instead of taking up so much valuable real estate. I'm not entirely sure what is going to be in the new tab, but it is for category browsing and that is a good thing. It can only mean more visibility for apps, and that is a good thing. I suspect I have exactly 0 downloads originating from the near me tab. 

Continuous Scrolling Search

In 2012, after the new App Store came out with iOS 6, I said that the easiest way to improve it for both users and more specifically for developers was to get rid of paging. Previously, with a list of icons, the top 25 of a search were really in the running for at least getting seen, and the top 5 were all visible at the same time. With the iOS 6 store search, that switched to a card view that showed 1 at a time, and scrolling through it was paged. That makes it slow, and it means that users likely don't get past the first few options. Being #1 for a search is a HUGE bonus over the rest of the list.

Well, thankfully Apple clearly reads my blog, though I must say 1.5 years is a long time for this small change I suggested. In iOS 8, we are going back to a continuous scrolling list, but keeping the new "card view" that includes screenshots and the ability to download the app directly from the list.

I'm not sure how much it changes things, but the new view also goes back to the vertical scrolling list from the current horizontal scrolling. 

App Bundles

I'm not sure how much this changes things for me, but they are also adding the ability for developers to bundle their apps. If you have several apps in the same genre, you can now bundle them together and offer likely offer a slight discount for people buying them all. This is a small but nice addition for those that can use this. I suspect this will be a great feature for indie game developers trying to cross promote their other work. 

Conclusion

Normally, Apple changing the App Store scares the crap out of me. WWDC and new versions of iOS are exciting for me, but they also make me very nervous. In 2012 my sales absolutely tanked after the new store was released, and I had to work very hard to adjust and come back stronger. Perhaps that's a good thing, but that doesn't make it any less scary when my livelihood depends on it. These changes don't scare me too much though.

There's always going to be a little bit of nervousness because of the black box that is the App Store. I'm not entirely sure where all my downloads come from, but that being said, all of these changes look great to me. I don't think any of them lower my visibility, and some of them definitely have the chance to raise my visibility. If you believe you are doing quality work, then the biggest key is to just get that work in front of people. On that note, I'd be remiss if I didn't at least link my new app, Vima - GPS Run Tracker. I think it's pretty solid, but now the key is just getting it out there. I think the new App Store will only help it.  If you like running, check it out. 




If you've read this far and are interested in the mobile app market you may want to check out my book on how I make money on the mobile app stores called Building an App Business.
 

Monday, January 13, 2014

Jelly isn't a Social Network, but it is Interesting

Jelly is a new "social network" that recently launched from one of the founders of Twitter. The founders call it a cross between a search engine and a social network. 
Using Jelly is kinda like using a conventional search engine in that you ask it stuff and it returns answers. But, that’s where the similarities end. Albert Einstein famously said, “Information is not knowledge.” Knowledge is the practical application of information from real human experience.
Jelly changes how we find answers because it uses pictures and people in our social networks. It turns out that getting answers from people is very different from retrieving information with algorithms. Also, it has the added benefit of being fun. Here are the three key features of Jelly.
Essentially, you snap a picture, add a question, and send out to everyone within 2 degrees of you on Twitter and/or Facebook. See something unusual and you don't know what it is? Snap a picture, circle it, and see if someone else knows. I saw a post from Mark Zuckerberg today asking what type of spider was in his shower. 

As far as I'm concerned, it's far more similar to Quora than it is Twitter or Facebook. As for my app business, I think it could be more useful too. I don't know if Jelly will take off, and I don't know how receptive it will be to this sort of thing, but I think it would be incredibly useful as a way to do market research. Can't decide on an icon? Put your choices out there and ask lots of people which they like better. As it is designed to be a question and answer network, this would work far better than posing the same question on Twitter or Facebook I suspect.

I've seen some people complain about the 2 degrees, or "friends of friends" approach. Personally, I don't think they realize this isn't a social network. It is a question and answer site. The more people you have looking at your question the better chance that someone knows the answer. Frankly, I think it would be fine for me if my "network" included every single person signed up for Jelly. I guess I could simulate this by following the top people on Twitter. Follow a handful of celebrities and you are probably 2 degrees from almost everybody there.

Perhaps there is also a use case where you would want a closed private version with only your close friends, but I suspect that would be better served by a different medium. If you want to ask a personal question, this isn't the correct forum. It is for general questions, and as such, it is almost certainly better served by larger networks than smaller ones.

My first 2 questions posed to the audience?

1. Do you prefer apps with a more flat iOS 7 design or the old skeuomorphic design better? Link to Jelly Q

2. Anyone have or plan to get a smartwatch this year? Echo, Pebble, Galaxy, only if Apple releases iWatch? Link to Jelly Q






If you've read this far and are interested in the mobile app market you may want to check out my book on how I make money on the mobile app stores called Building an App Business.